Shipping Policy
Shipping Policy
Welcome to Zetse.com! We're thrilled to bring your favorite books, stationery, gifts, and toys right to your doorstep within an hour. To ensure a smooth and satisfying experience, please review our shipping policy below:
1. Delivery Timeframe: At Zetse.com, we pride ourselves on speedy delivery. We offer delivery within 1 hour of your order confirmation. Please ensure your delivery address is accurate and within our service area to enjoy this fast delivery service.
2. Service Area: We currently deliver within selected locations. To check if we deliver to your area, please enter your ZIP code on our website. If your address falls outside our delivery range, we regret that we won’t be able to fulfill your order.
3. Order Processing:
- Orders placed between 10 AM and 8 PM will be processed and delivered within 1 hour.
- Orders placed outside these hours will be processed on the next business day.
4. Delivery Charges: We offer free delivery on all orders above Rs. 400 within our service area. There are no additional charges for our fast delivery service.
5. Delivery Instructions: To ensure prompt and accurate delivery, please provide detailed delivery instructions, if needed. This includes gate codes, apartment numbers, or any special directions that will help our delivery team reach you swiftly.
6. Delivery Issues: If you encounter any issues with your delivery, such as delays or missing items, please contact our customer service team at support@zetse.com or call us at 9999315265. We’re here to help resolve any issues promptly.
8. Quality Assurance: We take great care to ensure your items arrive in perfect condition. If you receive a damaged or incorrect item, please contact us within 24 hours of delivery, and we will arrange for a replacement or refund as per our return policy.
Thank you for choosing Zetse.com! We look forward to delivering your favorite items right to your door with speed and care.
Happy Shopping!
